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What does illegally installed plumbing in Sydney look like?

We were called out to repair a plumbing issue but discovered a whole system that was installed illegally.
Is a cheap plumber a good idea Why is plumbing so expensive

It is so tempting to choose the cheapest quote you get from a plumber in Sydney. Although at some point you have to ask yourself why are they the cheapest? What are they not considering, how do they approach their plumbing work & do they complete work that meets Australian Standards? When we visited this site we found a plumbing system that had not been installed legally or to code.

Why cheap plumbers can cost thousands in repairs down the track.

Nu-Trend is a local, licensed plumber in Sydney that has 20 years of experience, is insured, qualified and experienced. It also means that typically we are not considered a cheap plumber because when we do our quoting and estimations we do it in accordance to current Australian Standards. 

This approach ensures every Client is given all the options to consider for their plumbing project while any work that we do has a focus on covering every little detail to ensure it is done properly & stands the test of time.

What was illegal with this plumbing installation in Sydney?

Nu-Trend provided this client with a free plumbing quotation about two years ago, unfortunately we weren’t chosen as the contractor to complete the installation. Although we were recently called out to the same location as the owner wanted to get plumbing repairs completed. Once we arrived on the site we could see why we lost the job to another plumbing contractor who had provided a cheaper quote.

These are all the items we discovered;

1. The plumbing was actually illegally set up and installed.


2. The electricals were also illegally set up and installed.


3. The core holes in the walls were left unpatched.


4. The hot water system wasn’t properly fixed to the wall & certainly not in a safe way to meet OH&S standards.


5. The electrical wasn’t run back to the main board.


6. There were no safety valves  or draining points installed.

We had a choice – complete the plumbing repairs and leave or, let the owner know. 

Our philosophy is to make sure that each property owner fully understands the situation they are dealing with & all the possible solutions. So we told the owner that from our perspective, the simple solution was to rip out the existing illegal plumbing installation and start again. This would mean they get it done the correct way with a high quality installation for their hot water system, piping and electricals. This would ensure they don’t have problems down the track.

In the present state the current installation presents a number of safety issues for anyone on the site and we wouldn’t even attempt to repair it given the work has been done so poorly. Any contractor that did decide to try and do remedial repairs would be taking shortcuts in our opinion.

So by choosing the cheaper option in the first instance, it will now cost the owner even more to have it redone compared to getting it done correctly the first time around two years ago.


Local, licensed & insured

Plumber | Renovator | Drainer | Gas fitter

Nu-Trend is a company in Sydney that has provided plumber and bathroom renovation services since 2009. The Directors Rob and Rick are hands-on, providing a personal service.

Nu-Trend ABN registration

A business operating in Sydney, Australia, with an active ABN.

Nu-Trend licensed with Fair Trading

A qualified and licensed renovator with valid NSW Fair Trading license.

Nu-Trend with HIA Insurance

Public liability & HIA Home Owners insurance provided for peace of mind.

Nu-Trend licensed with Sydney Water

Sydney Water

We work closely with Sydney Water for all plumbing requirements.

Nu-Trend complies to Australian Standards


A renovation business that builds new bathrooms to meet Australian Standards.

Experience & a written commitment.

Rick and Rob are the hands-on directors for Nu-Trend. Rather than hire sub-contractors and manage their business from a distant office, they are on the tools, at your site & working towards delivering your bathroom renovation or plumbing service. It means you are talking directly to the owners of the business, the guys who are accountable and responsible rather than via email or through customer service teams.

It is why they are able to provide a written guarantee that demonstrates their confidence in standing by the quality of their workmanship and the service they deliver to every single client.

They have a very single minded commitment to deliver a high level of professionalism and quality, they’ve been doing renovation contracting in Sydney since 2009.

Nu Trend Satisfaction Guarantee

We are a bathroom renovator in Sydney that has completed thousands of bathroom renovations.

Nu-Trend has been operating since 2009 as an independent bathroom renovation and plumbing contractor in Sydney. Rick and his team provide a wide range of services for home owners in houses, units, apartments or businesses.

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