Nu Trend logo

How to fix a blocked sewer pump in Sydney?

We explain how we fixed a blocked sewer pump for this factory located in Sydney which was caused by a lack of maintenance.

Blocked sewer pipe repairs done correctly by a licensed plumber

Licensed plumber clearing sewer pump blockage in Sydney

Nu-Trend is a licensed plumber in Sydney that can inspect a blocked toilet, sewage system or plumbing to then diagnose any potential issues and then provide options to either repair the section of piping that is either broken, clear the blockage or even replace a line if it is too badly damaged. Most factory complexes in Sydney have a shared, connected sewer pump out station which helps to manage all the outflow from the site.

A sewer pump, also known as a sewage pump or wastewater pump, is a mechanical device used to transport sewage or wastewater from one location to another, typically from lower to higher elevations or from areas where gravity alone cannot efficiently move the waste. These pumps are commonly used in various settings, including factories, residential buildings, commercial properties, and municipal sewage systems.

In the context of a Sydney factory, a sewer pump could be used for the following:

  • Wastewater Removal: Factories generate a significant amount of wastewater, which includes liquids used in manufacturing processes, cleaning, and other industrial activities. A sewer pump could be employed to efficiently move this wastewater from lower parts of the factory to the sewage system or treatment facilities.
  • Basement Drainage: Many factories have basements or lower-level areas where wastewater can accumulate. A sewer pump can be used to prevent flooding and remove water from these areas, helping to maintain a safe and functional workspace.
  • Sewage Transport: If the factory has restroom facilities or other sanitary installations, a sewer pump might be used to transport sewage from these areas to the main sewage system or a treatment plant.
  • Environmental Compliance: Proper handling and disposal of wastewater are essential for environmental compliance. A sewer pump can assist in efficiently managing wastewater, preventing contamination and ensuring that the factory adheres to regulatory standards.
  • Process Water Management: Some factories might use water in their production processes, and this water could become contaminated with various substances. A sewer pump might be used to transport this contaminated water to appropriate treatment facilities.

It’s important to note that the specific usage of a sewer pump in a Sydney factory would depend on the factory’s operations, layout, and wastewater management needs. These pumps play a crucial role in maintaining sanitation, preventing water damage, and supporting environmental sustainability in industrial settings.

So given that context, it is important to have them regularly maintained so ensure there are no blockages.

How did we repair this blocked sewer pump in Sydney?

Nu-Trend’s licensed plumbers were called out to visit a factory complex that had four factories connected to a sewer pump out station which was set up with a dual sewer pump. The client called our plumbers because they suspected they had a blockage as they were noticing their toilets were starting to rise up when flushed and they could also smell odours.


As soon as we lifted the pit lid, we discovered the pump station had not been maintained in years which is a common problem we find in many locations that have sewer pump stations. They are often forgotten about because most of the time they work well. Although over time they can be blocked with debris, grease or other items just like a pipe in a home.


We found multiple issues with this sewer pump station;

  • The control panel fuses had blown out as the pump was over working itself because of the blockages.
  • Huge amounts of baby wipes were blocking the pumps and sewer outlets
  • The float valves had broken and needed new valves with suitable adjustments made
  • The pumps had not been cleaned or serviced in years causing the overworking of the system


Usually if there are no sewer problems then most of the time the sewer pump station is neglected as it is assumed it is working as intended. This means it doesn’t get the general maintenance it requires. So for this site we had to;

  • Upgrade the control and alarm panels
  • Pump all the waste out that shouldn’t be in the pump (baby wipes, tampons etc) out of the pit
  • Adjust the float valves
  • Do other general maintenance and testing
  • Test to see if everything is working the way it should


Depending on the size of the set up a 6 month maintenance is usually recommended and can save lots of money over the long term vs repairs or even replacements of a system if it fails. So for example if a wet wipe blocks up the pump outlet and the pump is constantly working trying to pump out the sewer, the pump will eventually blow up causing thousands of dollars in electrical and plumbing damage that needs to be repaired.


Depending on the system set up you can have a 6 monthly a maintenance service for a few hundred dollars instead compared to replacing a blown pump system, getting a major clean out etc which requires time for labour, new hardware etc.

What happens if a sewer pump station is not maintained regularly in Sydney?

If a sewer pump station located in a factory in Sydney is not regularly maintained, several potential issues can arise, leading to operational problems, safety hazards, environmental concerns, and financial implications. Here are some of the potential consequences:

  1. System Malfunction or Failure: Lack of regular maintenance can result in the sewer pump station experiencing mechanical breakdowns or complete failure. This can disrupt the sewage handling process and lead to sewage backups, overflows, or leaks.

  2. Reduced Efficiency: Over time, pumps and other components within the station can become inefficient due to wear and tear, clogs, or buildup of debris. This can lead to increased energy consumption and operational costs as the pump station works harder to achieve the desired flow.

  3. Increased Operating Costs: A poorly maintained sewer pump station may require more frequent repairs, replacements, or emergency services. This can lead to higher operational costs and potential production downtime if the station needs to be shut down for repairs.

  4. Environmental Impact: Sewer pump stations play a crucial role in preventing sewage from entering the environment. If a station malfunctions or overflows due to lack of maintenance, it can result in the release of untreated sewage into nearby water bodies, causing water pollution and harming aquatic ecosystems.

  5. Health and Safety Risks: Sewage contains harmful pathogens and bacteria. If the pump station is not properly maintained, there is a risk of exposure to hazardous materials for workers and surrounding communities. Sewage leaks or overflows can also emit foul odors, negatively affecting air quality.

  6. Regulatory Compliance Issues: Factories are subject to various regulations and guidelines related to environmental protection and public health. Failure to properly maintain a sewer pump station could lead to regulatory violations, fines, or legal consequences.

  7. Damage to Equipment and Infrastructure: Neglected pump stations can cause damage to the pumps, pipes, valves, and other infrastructure components. This could result in the need for extensive repairs or replacements, adding to maintenance costs.

  8. Reputation Damage: Environmental incidents or foul odors resulting from a poorly maintained sewer pump station can negatively impact the factory’s reputation among customers, suppliers, employees, and the community.

  9. Long-Term Structural Damage: Continued neglect can lead to deterioration of the pump station’s structural integrity, potentially requiring significant investments in rehabilitation or replacement.

To avoid these potential consequences, it is essential to establish a regular and comprehensive maintenance schedule for the sewer pump station in the factory. This includes routine inspections, cleaning, servicing, and addressing any identified issues promptly. Preventive maintenance can help extend the lifespan of the equipment, ensure efficient operation, and minimise the risks associated with a malfunctioning sewer pump station.

Go behind the scenes to learn more about plumbing or learn about how we completed some of our recent bathroom renovations in Sydney. Nu-Trend are licensed plumbers and bathroom renovators in Sydney that can complete jobs in either new or old homes, units, apartments or for commercial or retail businesses.

Local, licensed & insured

Plumber | Renovator | Drainer | Gas fitter

Nu-Trend is a company in Sydney that has provided plumber and bathroom renovation services since 2009. The Directors Rob and Rick are hands-on, providing a personal service.

Nu-Trend ABN registration

A business operating in Sydney, Australia, with an active ABN.

Nu-Trend licensed with Fair Trading

A qualified and licensed renovator with valid NSW Fair Trading license.

Nu-Trend with HIA Insurance

Public liability & HIA Home Owners insurance provided for peace of mind.

Nu-Trend licensed with Sydney Water

Sydney Water

We work closely with Sydney Water for all plumbing requirements.

Nu-Trend complies to Australian Standards


A renovation business that builds new bathrooms to meet Australian Standards.

Experience & a written commitment.

Rick and Rob are the hands-on directors for Nu-Trend. Rather than hire sub-contractors and manage their business from a distant office, they are on the tools, at your site & working towards delivering your bathroom renovation or plumbing service. It means you are talking directly to the owners of the business, the guys who are accountable and responsible rather than via email or through customer service teams.

It is why they are able to provide a written guarantee that demonstrates their confidence in standing by the quality of their workmanship and the service they deliver to every single client.

They have a very single minded commitment to deliver a high level of professionalism and quality, they’ve been doing renovation contracting in Sydney since 2009.

Nu Trend Satisfaction Guarantee

We are a bathroom renovator in Sydney that has completed thousands of bathroom renovations.

Nu-Trend has been operating since 2009 as an independent bathroom renovation and plumbing contractor in Sydney. Rick and his team provide a wide range of services for home owners in houses, units, apartments or businesses.

Follow Us

Recent Updates