The owner of this property chose a quote that was $5,000 cheaper than ours but they now have failed water proofing & water damage to their property.

Summary

This Sydney shower repair will cost the owner $30,000 in rectification costs.

One of the worst shower repairs in Sydney we have ever seen.

How to avoid getting ripped off for shower repairs in Sydney photo

Nu-Trend is a shower repair company that has been providing shower plumbing repair services for property owners in houses or units in Sydney for many years. Our breadth of experience means that we can do anything from finding a shower water leak or moving the shower plumbing all the way through to a complete shower renovation.

 

During our time we have quoted on many different projects but didn’t win the contract to complete this shower repair in Sydney. In this example, the client needed a shower repair in Connely Point in Sydney. Their shower cubical had a leaking shower that was identified in December 2019 and they explored the cost of retiling the shower, doing a shower remodel or even complete shower renovation costs. 

 

We provided a quotation to repair their shower, but they chose another shower repair company in Sydney that was nearly $5,000 cheaper. What would have originally cost them about $10,000 to fix properly might now cost up to $30,000 in repairs.

 

We know what you are thinking – how is it possible to have such a price difference for a simple shower repair quotation? Well the devil is in the details and this property owner didn’t realise the consequences of the choices they were making. We were called back to help them because nearly 12 months later and they have even more problems with failed waterproofing from the cheap shower repair job the other company completed plus they now have even more water related damage to other parts of the property.

What are examples of how or why a shower needs to be repaired?

CLIENT EXAMPLE 1

It looks like that our shower (built 1999) doesn’t drain properly due to not adequate fall towards the drain which creates water pooling in our shower.

 

We also have mould growing regularly at where shower floor and walls join, extremely high moisture level in the bathroom, everything gets rusty very quickly despite a good ventilation, cracked tiles along the shower floor. 

 

Who should we contact to assess the shower floor and evaluate if it was built properly, according to the standards? And conclude if poor built shower base causing all these and other issues or not?

 

Are you able to assist with this request or can you recommend who does these sort of assessments?

Should we contact building engineer or someone else to carry out this job?”

For this scenario there is a mix of pooling water and mould building up because there isn’t adequate fall on the bathroom floor but it could also be because the waterproofing in the room has failed.

If the sub floor wasn’t prepared properly or the tiling not installed to a high standard then any movement over time can lead to cracked tiles, water leaks or failed waterproofing.

To be able to diagnose this properly would require an inspection but the rectification could be completely renovating the shower so that the walls, floors, waterproofing and tiling can be reinstated correctly.

Whether you need to engage a building engineer will depend if damage can be seen to the roofing or wall structure due to excessive movement from failed framework.

CLIENT EXAMPLE 2

“When someone takes a shower in the upstairs ensuite shower, we now have water flowing into the room on the ground floor beneath it.

Can you please provide a quote to:

1. get the leaking stopped

2. a new shower floor that includes some sort of fixed basin to cover the entire shower recess (so that we stop any future tiles cracking and causing leaks)

3. a new shower glass door and

4. replacement of the 8 cracked tiles in the area around the shower.”

This is another classic example of a bathroom shower water leak that could be coming from a drain pipe, wall fixture, shower head, broken tile or failed waterproofing. Each of these items has the ability to allow water to escape into the building structure so if any of them haven’t been installed correctly it can cause issues at a later stage.

This would require a leak detection service to be done & the repair work could be as extensive as doing a shower remodel to ensure the waterproofing is sound & all other elements installed correctly.

What problems did the shower repair company create in this example?

How to avoid getting ripped off for shower repairs in Sydney photo

Even if you don’t believe a single word we are writing, open each of the photos on this page and take a close look. This is what a $5,000 shower repair looks like just 12 months after being completed. From our point of view it is a disgrace, it is full of mould & the shower door doesn’t work and the hallway floor is now water damaged from water leaking from the bathroom into other areas of the property. 

 

So what is the rundown;

  • The bathroom waterproofing is failing again, less than 12 months after spending $5,000 on a repair.
 
  • The corridor floor boards are now water damaged.
 
  • The grout lines are not even or even the same colouring.
 
  • The gradients are incorrect which means water can pool.
 
  • They finished the tiles shorter than the floor.
 
  • The grout lines vary from 2mm to 6mm so no care has been taken.
 
  • The old vs new tiles are not a close match.
 
  • A cheap, pre-fabricated shower screen has been used which is now falling apart.
 
  • There hasn’t been allowance for the plumbing taps and shower head.
 
  • You can see existing green plugs and existing screw holes.
 
  • There is mould growing around the base and walls, this is a bathroom that kids use to shower in.

How to choose the right shower plumbing company in Sydney?

Don't get tempted by cheap repair quotes

Choosing the right shower repair company in Sydney is not only important but critical when it comes to making sure you don’t spend more money later on getting even more repairs done. There is a big reason why quotes might vary so much and you can see from the list of shower repair items that need to be rectified that many shortcuts were taken for this repair.

 

Worst still the bathroom’s waterproofing has failed again and caused even more damage than before. So in their mind the owner ‘saved $5000’ on the original quotes, but will most likely have to pay $20-$30K in rectification costs because it might be more than just the shower that has to be reinstated. 

 

It is another example of property owners not doing their due diligence when it comes to shower repairs for their property. Choosing a shower repair company in Sydney based on the cheapest quote isn’t necessarily the smartest decision to make. 

 

In this example what is unknown is just how much damage has been done because there could be water damage to the whole bathroom, not just the shower. It would mean there is no point just trying to repair the shower corner but rather the whole room.

Nu-Trend is proud to be a leading small bathroom renovation specialist in Sydney with a reputation demonstrated with over 100 reviews & a mix of residential, commercial and real estate projects completed over the years.

 

We weren’t sure whether to cry out of frustration or laugh at the property owner for making a decision on their bathroom renovation project that was down to pricing.

 

 

We’ve learnt the hard way when it comes to proving quotes or estimates on bathroom renovation projects in Sydney when we have underestimated the time needed, the difference quality materials can make or even hiring the right tradespeople to work with us when other specialist skills might be needed.

 

 

It means we know exactly how other bathroom renovation companies in Sydney can provide cheap renovation quotes because it typically means they are using low quality materials, inexperienced labour or rushing jobs to flip them quickly and get onto the next one.

 

 

A cheap renovation quote should be a red flag for any home owner and for this project we were under-quoted by around $5,000. That’s right, another company were that much cheaper than our estimates and there wasn’t any way possible for us to match them.

 

 

Although, now we can see why. The owner called us up recently to come and look at their renovated bathroom and we were utterly shocked at what we found. Something so simple like a wall pipe fitting was left exposed from the wall rather than being located correctly on the wall to only expose the correct fittings, but the list went on as we explain below.

Learn more

More Information

Learn more about Bathroom Renovations with these information pieces.

Nu-Trend since 2009

Years of experience

Nu-Trend was formed just over 10 years ago by father and son team, Rick and Michael Karagiannis.

Michael has been in the industry for more than 20 years, passing his knowledge and expertise to Rick as the family tradition lives on.

Rick has always enjoyed the finer elements design details. Not content with solving plumbing problems he soon broadened his skills to also do bathroom renovations in Sydney. A perfect match with hundreds of reviews later & beautiful bathrooms being enjoyed by hundreds of people.

Local | Licensed | Insured

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Contract a local Sydney renovator.

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Drainer  |   Gasfitter  |  Plumber  |  LP Gasfitter 

 Kitchen, Bathroom and Laundry Renovator

Nu-Trend is a renovations company in Sydney that is available 7 days a week. With 15 years experience, the Directors Rob and Rick are hands-on, and provide a personalised service that is fully licensed, insured and qualified.

You can check online with the NSW Department of Fair Trading here

STANDARDS AUSTRALIA AS/NZS3500:2018 Compliant

All the work carried out by Nu-Trend is AS/NZ3500:2018 compliant. It is the Australian Standard for Plumbing and Drainage in NSW as set down by Standards Australia and the Australian Building Codes Board. They give the plumbing industry technical direction to enable compliance with required regulatory frameworks.

Rick

Rick from Nu-Trend Plumbing and Bathroom Renovations

The passionate Sydney business owner who loves his job, always goes the extra mile & who many say “is too good for the industry”

Rick dislikes the typical industry behaviour and firmly believes in ‘no gimmicks’ and upfront, honest work.

  • Position: Director
 
  • Years in the industry: 15
 
  • Expertise / specialty: A hands-on Director and business owner who provides leadership for the team.
 
  • Qualifications: Licensed Plumber, Bathroom Renovator.
 
  • What he loves about his work? I love helping people when someone wants something and we achieve what they are after it’s rewarding for me.
 
  • Funniest on the job story: Doing a job on a live sewer stack and someone flushing the toilet while we were underneath. It was quite brown, but you had to laugh.
 
  • Favourite brand of bathroom product: Caroma Products

Robert

How to avoid getting ripped off for shower repairs in Sydney photo

Robert is the co-owner of Nu-Trend who loves walking into different scenarios every day & trying to solve problems quickly. 

He is the organiser in the team, keeping the boys on track each day. Some dub him the ‘pretty face’ of Nu-Trend. 

  • Position: Director
 
  • Years in industry: 14
 
  • Expertise / specialty: Quoting, team organisation and logistics to keep everything running smoothly.
 
  • Qualifications: Licensed Plumber and Bathroom Renovator.
 
  • What he loves about his work? Doing something different every day and working with really good people to solve a range of everyday problems.
 
  • Funniest on the job story: Pranking the boys with fake emails or calls and waiting to see their reactions. Funny at times but a good way to practice real situations.
 
  • Favourite brand of bathroom product: Boffi Products

Chris

How to avoid getting ripped off for shower repairs in Sydney photo

Chris joined Rick and Robert a few years ago as the number of jobs and bathroom renovations began to increase.

Ever reliable Chris gets stuck in when the hard work is required and provides the Nu-Trend team with a lot of the hard yakka.

  • Position: Plumber
 
  • Years in industry: 6
 
  • Expertise / specialty: Maintenance and domestic plumbing for houses or unit apartment blocks.
 
  • Qualifications: Licensed Plumber with aspirations to learn about renovations.
 
  • What he loves about his work?  Seeing Nu-Trend customers satisfied after a completed job where they notice the little details or finishing touches.
 
  • Funniest on the job story: Too many to list and he has been thinking about writing a book about funny plumber stories for everyone to read about.
 
  • Favourite brand of bathroom product: Boffi Products

15 years experience with a written commitment.

Rick and Rob are the hands-on directors for Nu-Trend. Rather than hire sub-contractors and manage their business from a distant office, they are on the tools, at your site & working towards delivering your bathroom renovation or plumbing service. It means you are talking directly to the owners of the business, the guys who are accountable and responsible rather than via email or through customer service teams.

It is why they are able to provide a written guarantee that demonstrates their confidence in standing by the quality of their workmanship and the service they deliver to every single client.

They have a very single minded commitment to deliver a high level of professionalism and quality, they’ve been doing renovation contracting in Sydney for 15+ years.

Rick Karagiannis - Plumber & Bathroom Renovator

Rick Karagiannis - Plumber & Bathroom Renovator

Rick Karagiannis is a licensed Plumber, Building Renovator and Director of Nu-Trend, a Sydney Plumber and Bathroom Renovations contractor. Nu-Trend has been operating since 2009 as an independent sole trader in Sydney. Rick provides all types of services for small bathroom renovations, leaking tap repairs, hot water high-pressure jet blasting and more.