This property owner was quoted $20,000 to repair their bathroom for what was a $2,000 pipe seal repair job.

Summary

There are too many plumbers who do not correctly diagnose water leaks and quote ridiculous repair prices

How We Saved This Home Owner $20,000 Plumbers who rip people off with incorrect repair quotes in Sydney for water leaks from poor connections

OTHER PLUMBERS

$20,000+ REPAIR
TO WATER PROOFING

NU-TREND PLUMBING

LESS THAN $2,500 REPAIR PVC PIPING
Nu-Trend was called out to help for a leak detection problem that needed to be solved in the bathroom and hallway area of this property in Sydney. The property owners were finding a puddle of water every morning in their bathroom. So our immediate thought was that the shower water was spilling out or leaking and then coming up through the tiles.

Although when we tested the shower there wasn’t a puddle appearing. 

So we spent a couple of hours doing various tests including a dye test and checked each fixture individually. We also asked the owners to not use the shower the next day so that we could test the bathroom basin first thing in the moring.

Bingo – water started rising out from the tiles when the bathroom basin sink was flood tested. This led us to discover the poor piping joins where the previous plumber had siliconed a PVC pipe into an older style cast iron pipe. This pipe had also become blocked with lots of hair and soap scum over over the years and the pressure of the blockage then dislodged the incorrectly connected and sealed pipe.

So we re-routed the pipe and you can see the new pvc pipe poking out of the house which we connected to the the stack work to solve the problem.

The scary part about this leak detection problem?
 
The property owner had already spent money trying to get the problem fixed. They also asked other plumbers to come out and diagnose the issue with each one of them putting the issue down to failed water proofing in the bathroom.

This clearly wasn’t the case and our extensive testing proved this.

So if they owner had chosen the other plumbers it would have been a $20,000+ bathroom repair when all that was needed was to correct the piping issue to correctly connect, seal and unblock the existing drain which we completed for less than $2,500.
 

There are a number of examples of plumbers who incorrectly diagnose problems to then create further work or higher quotes.

Read our guide at the link below about how plumbers can offer up front discounts without even seeing a property or plumbing issue. We’d also suggest doing your research and looking for reviews on websites like Google, Product Review & other locations to check and verify the credentials and authenticity of the people you are intending on dealing with.

 

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Nu-Trend is a plumber and bathroom renovations team in Sydney, available 7 days a week. With 15 years experience, the Directors Rob and Rick are hands-on and provide a personalised service that is fully licensed, insured and qualified. You can check online with the NSW Department of Fair Trading here

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All the work carried out by Nu-Trend is AS/NZ3500:2018 compliant. It is the Australian Standard for Plumbing and Drainage in NSW as set down by Standards Australia and the Australian Building Codes Board. They give the plumbing industry technical direction to enable compliance with required regulatory frameworks.

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Rick and Rob are the hands-on Directors for Nu-Trend Plumbing. Rather than hire sub-contractors and manage their business from a distant office, they are on the tools, at your site & working towards delivering your bathroom renovation or plumbing service. It means you are talking directly to the owners of the business, the guys who are accountable and responsible rather than via email or through customer service teams.

It is why they are able to provide a written guarantee that demonstrates their confidence in standing by the quality of their workmanship and the service they deliver to every single client.

They have a very single minded commitment to deliver a high level of professionalism and quality.

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'No Gimmicks' that's our policy

No sales tricks, guaranteed.

With so many years in the trade, the Nu-Trend team has seen their fair share of sales tricks, special offers, promotions and other gimmicks to secure business. Rather than copy what everyone else is doing they decided a long time ago to avoid all the typical gimmicks and stick to clear, upfront information and pricing, including the provision of free Quotes. 

Here are the most common sales gimmicks you will see and how they work, keep in mind there is a reason most service industries don’t disclose fixed prices.

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Real examples, real jobs.

Rather than use lots of photos copied from Google or from bathroom suppliers the Nu-Trend team shares real life examples of their work. Take a look at some of the bathroom renovations or local plumber jobs they have done around Sydney.

Years of Plumbing experience

Nu-Trend since 2009

Nu-Trend was formed just over 10 years ago by father and son team, Rick and Michael Karagiannis.

Michael has been in the industry for more than 20 years, passing his knowledge and expertise to Rick as the family tradition lives on.

Rick has always enjoyed the finer elements design details. Not content with solving plumbing problems he soon broadened his skills to also do bathroom renovations in Sydney. A perfect match with hundreds of reviews later & beautiful bathrooms being enjoyed by hundreds of people.

Rick Karagiannis - Plumber & Bathroom Renovator

Rick Karagiannis - Plumber & Bathroom Renovator

Rick Karagiannis is a licensed Plumber, Building Renovator and Director of Nu-Trend, a Sydney Plumber and Bathroom Renovations contractor. Nu-Trend has been operating since 2009 as an independent sole trader in Sydney. Rick provides all types of services for small bathroom renovations, leaking tap repairs, hot water high-pressure jet blasting and more.