We helped this property owner to find the cause of a water leak in their property that other plumbers couldn't deliver.

Summary

  • PROPERTY OWNER HIRED A PLUMBER WHO DID’T HAVE WATER LEAK DETECTION EQUIPMENT

  • THEIR BATHROOM WAS DAMAGED BY THE CONTRACTOR HIRED

  • NU-TREND PLUMBER FOUND THE CAUSE OF THE WATER LEAK WITHIN AN HOUR


Not all plumbers have professional water leak detection equipment.

Nu-Trend is a local, licensed plumber that has a range of professional equipment and tools required to solve all household plumbing problems. We are located in Hurstville but can service all suburbs of Sydney to solve anything from bathroom plumbing problems, blocked drains or even new renovation projects.

 

In this example we were called out by a Client who had water gushing into the garage below which was tenanted to someone else. That’s right, their water was leaking into someone else’s property. They had a bathroom directly above the garage and there was also a kitchen, but there wasn’t any obvious signs of water leaks in the bathroom itself. 

 

The property owner had contracted another plumber to try and find the water leak, they even removed tiling under the bath and couldn’t find it, leaving the property damaged.


Why couldn't the plumber find the water leak?

The plumber didn’t have the right professional water leak detection equipment to find where the water was leaking. Nu-Trend have 20 years experience working as plumbers and bathroom renovators so we have our unique process that we have developed over the years to find leaks quickly.

 

Using a mixture of our experience and professional leak detection equipment we found the source of the leak in this bathroom by tracing the source to within millimetres. We cut a whole in the wall to discover a tiny hole in the copper piping that was spraying water in the cavity of the wall. This was then draining to the lower floors of the building causing lots of damage.

 

We repaired the leaking pipe and the owner didn’t want us to repair the wall so we replaced the piece that was cut out. Unfortunately it was a hard lesson for the property owner as they had chosen a cheap plumber who didn’t have the right equipment and couldn’t solve their problem. It meant their bathroom was damaged and they paid for multiple visits.

 

That is why you should always check what equipment a plumber has, ask to see some proof & check that they are licensed, qualified & experienced to complete the work.

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Local | Licensed | Insured

Nu-Trend is a plumber and bathroom renovations team in Sydney, available 7 days a week. With 15 years experience, the Directors Rob and Rick are hands-on and provide a personalised service that is fully licensed, insured and qualified. You can check online with the NSW Department of Fair Trading here

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HOME OWNERS INSURANCE

Protection for your renovation project.

Work with a local Sydney renovator.

FULLY LICENCED 217859C

A qualified and licensed builder.

INSURED $20,000,000

Public liability insurance for peace of mind.

Drainer  |   Gasfitter  |  Plumber  |  LP Gasfitter 

 Kitchen, Bathroom and Laundry Renovator

STANDARDS AUSTRALIA AS/NZS3500:2018 Compliant

All the work carried out by Nu-Trend is AS/NZ3500:2018 compliant. It is the Australian Standard for Plumbing and Drainage in NSW as set down by Standards Australia and the Australian Building Codes Board. They give the plumbing industry technical direction to enable compliance with required regulatory frameworks.

The Nu-Trend service guarantee

A personal, written, committment.

Rick and Rob are the hands-on Directors for Nu-Trend Plumbing. Rather than hire sub-contractors and manage their business from a distant office, they are on the tools, at your site & working towards delivering your bathroom renovation or plumbing service. It means you are talking directly to the owners of the business, the guys who are accountable and responsible rather than via email or through customer service teams.

It is why they are able to provide a written guarantee that demonstrates their confidence in standing by the quality of their workmanship and the service they deliver to every single client.

They have a very single minded commitment to deliver a high level of professionalism and quality.

Nu-Trend plumbing and bathroom renovation Satisfaction Guarantee

'No Gimmicks' that's our policy

No sales tricks, guaranteed.

With so many years in the trade, the Nu-Trend team has seen their fair share of sales tricks, special offers, promotions and other gimmicks to secure business. Rather than copy what everyone else is doing they decided a long time ago to avoid all the typical gimmicks and stick to clear, upfront information and pricing, including the provision of free Quotes. 

Here are the most common sales gimmicks you will see and how they work, keep in mind there is a reason most service industries don’t disclose fixed prices.

Nu-Trend at work

Real examples, real jobs.

Rather than use lots of photos copied from Google or from bathroom suppliers the Nu-Trend team shares real life examples of their work. Take a look at some of the bathroom renovations or local plumber jobs they have done around Sydney.

Years of Plumbing experience

Nu-Trend since 2009

Nu-Trend was formed just over 10 years ago by father and son team, Rick and Michael Karagiannis.

Michael has been in the industry for more than 20 years, passing his knowledge and expertise to Rick as the family tradition lives on.

Rick has always enjoyed the finer elements design details. Not content with solving plumbing problems he soon broadened his skills to also do bathroom renovations in Sydney. A perfect match with hundreds of reviews later & beautiful bathrooms being enjoyed by hundreds of people.

Rick Karagiannis - Plumber & Bathroom Renovator

Rick Karagiannis - Plumber & Bathroom Renovator

Rick Karagiannis is a licensed Plumber, Building Renovator and Director of Nu-Trend, a Sydney Plumber and Bathroom Renovations contractor. Nu-Trend has been operating since 2009 as an independent sole trader in Sydney. Rick provides all types of services for small bathroom renovations, leaking tap repairs, hot water high-pressure jet blasting and more.