It seemed like a simple blocked drain. Although a CCTV inspection of a blocked drain uncovered underlying issues for this restaurant with a collapsed pipe allowing sediment to create water blockages

Summary

How a blocked drain can hide other plumbing issues at your property.

The Ichi-ban Boshi restaurant owner had a blocked drain that was causing overflows into the dining and cooking areas of their business. They had been experiencing regular blocked drains and the assumption was their staff were washing too many food scraps or other debris down the sinks. 

This type of blocked drain scenario is fairly common for lots of small business owners and people living in houses or units in Sydney. Nu-Trend is a local plumber that can fix a blocked drain using our CCTV digital drain cameras or high pressure jet blasting equipment.

The Ichi-ban Boshi restaurant owner had a blocked drain that was causing overflows into the dining and cooking areas of their business. They had been experiencing regular blocked drains and the assumption was their staff were maybe washing too many food scraps or other debris down the sinks. This type of blocked drain scenario is fairly common for lots of small business owners. 

In many cases people will try and unblock their drain by pouring chemicals down it or maybe even organising a water jet blast service. Although this can hide underlying plumbing issues by not inspecting the pipes to ensure there are not other problems. So using our experience Nu-Trend recommended to conduct a CCTV inspection of the pipes to ensure there wasn’t something else occurring on this site that wasn’t obvious. 

Using the CCTV camera we are able to explore the pipe network and visibly inspect it to see if there are any other issues occurring. It takes all the guesswork away and delivers clear evidence as to what the drain blockage issues are. It meant the property owner could see for themselves what the cause of the issue was and then decide how they wanted to fix this blocked drain.

How did we fix this blocked drain?

To help the Ichi-ban Boshi restaurant owner we organised to conduct all our work after hours so they didn’t need to alter their trading hours. With our service available 24 hours a day, 7 days a week we scheduled the team to be onsite to do the inspection and remedy works as quickly as possible during the night.

Once we had completed the CCTV inspection of the pipes we also made sure we carried out a leak detection process to then identify any services that may be under the tiles before we did the wet saw cutting. 

Once that was completed we were able to begin our work to get access to the pipes and repair the issue. To achieve this we had to use a wet saw to cut into the concrete slab to reach the pipes. This gives us the access we need to get to the source of the problem and fix it. It won’t be needed in all instances but it was this time because the pipe had collapsed and broken.

In the end what we discovered was that the pipe had collapsed and had a large hole in it. This was allowing sand or sediment and other debris to fill the pipe which was leading to the recurring blocked drain. If we had just unblocked the drain we wouldn’t have uncovered this underlying issue for the property owner.

By going the extra step with the CCTV inspection we were able to identify the cause of the recurring blocked drain as well as put a long term solution in place to save the property owner servicing costs in the long term.

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Rick Karagiannis - Plumber & Bathroom Renovator

Rick Karagiannis - Plumber & Bathroom Renovator

Rick Karagiannis is a licensed Plumber, Building Renovator and Director of Nu-Trend, a Sydney Plumber and Bathroom Renovations contractor. Nu-Trend has been operating since 2009 as an independent sole trader in Sydney. Rick provides all types of services for small bathroom renovations, leaking tap repairs, hot water high-pressure jet blasting and more.