Has the plumbing been installed correctly?
What if your plumbing hasn't been installed correctly?
The million-dollar question we get asked all the time. It is also so hard to answer because in 95% of cases we can’t see it because plumbing is normally underground or beneath a concrete slab of a property.
What is really alarming is the number of properties we visit where the plumbing hasn’t been installed correctly. It may be functioning but doesn’t meet all the legal requirements or even the Australian Standards.
Why does it matter if the plumbing hasn't been installed correctly?
The simplest reason is that it may not work correctly or efficiently.
The grey area though is where it works generally but will ultimately either fail or not deliver what a correctly designed and installed set up should provide. This is where the rectification work can become costly because typically what most people will do is try and resolve say a blockage issue without discovering the underlying problem.
So what may have been a cheap plumbing installation initially then leads to ongoing costs over the lifetime of the property.
What was wrong with this plumbing installation?
For these property owners they were experiencing blockages once a month for twelve months straight. They had been paying for a plumber to come and rectify the blockage and were told it was due to hair, sanitary pads or kids throwing toys down the drain.
We were called out and did two things as the situation seemed unusual to us;
1. A Water Jet Blast service to clear the blockage and make it easier to see inside the pipework.
2. A CCTV Camera Inspection to see deep inside the piping set up.
What did we discover about this plumbing installation?
Where do we start?
- When we inspected the bathroom it looked ok on the surface, passable and no obvious signs or issues.
- Although when we looked further we discovered;
- The wrong sized piping had been used.
- The wrong connections.
- A 90mm pipe installed where it should be 100mm
- PVC piping turning into earthenware and back again.
- 90 and 45 degree bends used in clear out situations that are illegal.
- The wrong gradients used for the piping which was leading to water back falling.
Years of experience
Nu-Trend since 2009
Nu-Trend was formed just over 10 years ago by father and son team, Rick and Michael Karagiannis.
Michael has been in the industry for more than 20 years, passing his knowledge and expertise to Rick as the family tradition lives on.
Rick has always enjoyed the finer elements design details. Not content with solving plumbing problems he soon broadened his skills to also do bathroom renovations in Sydney. A perfect match with hundreds of reviews later & beautiful bathrooms being enjoyed by hundreds of people.
The passionate business owner who loves his job, always goes the extra mile & who many say “is too good for the industry”
Rick dislikes the typical industry behaviour and firmly believes in ‘no gimmicks’ and upfront, honest work.
- Position: Director
- Years in the industry: 15
- Expertise / specialty: A hands-on Director and business owner who provides leadership for the team.
- Qualifications: Licensed Plumber, Bathroom Renovator.
- What he loves about his work? I love helping people when someone wants something and we achieve what they are after it’s rewarding for me.
- Funniest on the job story: Doing a job on a live sewer stack and someone flushing the toilet while we were underneath. It was quite brown, but you had to laugh.
- Favourite brand of bathroom product: Caroma Products
Robert is the co-owner of Nu-Trend who loves walking into different scenarios every day & trying to solve problems quickly.
He is the organiser in the team, keeping the boys on track each day. Some dub him the ‘pretty face’ of Nu-Trend.
- Position: Director
- Years in industry: 14
- Expertise / specialty: Quoting, team organisation and logistics to keep everything running smoothly.
- Qualifications: Licensed Plumber and Bathroom Renovator.
- What he loves about his work? Doing something different every day and working with really good people to solve a range of everyday problems.
- Funniest on the job story: Pranking the boys with fake emails or calls and waiting to see their reactions. Funny at times but a good way to practice real situations.
- Favourite brand of bathroom product: Boffi Products
Chris joined Rick and Robert a few years ago as the number of jobs and bathroom renovations began to increase.
Ever reliable Chris gets stuck in when the hard work is required and provides the Nu-Trend team with a lot of the hard yakka.
- Position: Plumber
- Years in industry: 6
- Expertise / specialty: Maintenance and domestic plumbing for houses or unit apartment blocks.
- Qualifications: Licensed Plumber with aspirations to learn about renovations.
- What he loves about his work? Seeing Nu-Trend customers satisfied after a completed job where they notice the little details or finishing touches.
- Funniest on the job story: Too many to list and he has been thinking about writing a book about funny plumber stories for everyone to read about.
- Favourite brand of bathroom product: Boffi Products
Local | Licensed | Insured
Nu-Trend is a plumber and bathroom renovations team in Sydney, available 7 days a week. With 15 years experience, the Directors Rob and Rick are hands-on and provide a personalised service that is fully licensed, insured and qualified. You can check online with the NSW Department of Fair Trading here
FULLY LICENCED 217859C
A qualified and licenced service provider.
Public liability insurance for peace of mind.
Drainer | Gasfitter | Plumber | LP Gasfitter
Kitchen, Bathroom and Laundry Renovator
STANDARDS AUSTRALIA AS/NZS3500:2018 Compliant
All the work carried out by Nu-Trend is AS/NZ3500:2018 compliant. It is the Australian Standard for Plumbing and Drainage in NSW as set down by Standards Australia and the Australian Building Codes Board. They give the plumbing industry technical direction to enable compliance with required regulatory frameworks.
A personal, written, committment.
The Nu-Trend service guarantee
Rick and Rob are the hands-on Directors for Nu-Trend Plumbing. Rather than hire sub-contractors and manage their business from a distant office, they are on the tools, at your site & working towards delivering your bathroom renovation or plumbing service. It means you are talking directly to the owners of the business, the guys who are accountable and responsible rather than via email or through customer service teams.
It is why they are able to provide a written guarantee that demonstrates their confidence in standing by the quality of their workmanship and the service they deliver to every single client.
They have a very single minded commitment to deliver a high level of professionalism and quality.
No sales tricks, guaranteed.
'No Gimmicks' that's our policy
With so many years in the trade, the Nu-Trend team has seen their fair share of sales tricks, special offers, promotions and other gimmicks to secure business. Rather than copy what everyone else is doing they decided a long time ago to avoid all the typical gimmicks and stick to clear, upfront information and pricing, including the provision of free Quotes.
Here are the most common sales gimmicks you will see and how they work, keep in mind there is a reason most service industries don’t disclose fixed prices.
Real examples, real jobs.
Nu-Trend at work
Rather than use lots of photos copied from Google or from bathroom suppliers the Nu-Trend team shares real life examples of their work. Take a look at some of the bathroom renovations or local plumber jobs they have done around Sydney.